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0•11/07/2026, 11:01•1 min read

OpenAI adds outbound phone call support to GPT-Live API

OpenAI adds outbound phone call support to GPT-Live API
Executive TL;DR30s read

OpenAI has added official support for outbound SIP calls in the GPT-Live API, enabling developers to build voice AI agents that call people in real time.

OpenAI has added support for outbound phone calls in the GPT-Live API.

Developers can now create voice AI agents that autonomously dial phone numbers and talk to people in real time. For example, an agent could call a restaurant to book a table, check product availability in a store, or confirm a customer appointment.

Previously, similar scenarios could be implemented through third-party services. OpenAI now provides official support for outbound SIP calls through the GPT-Live API using providers such as Twilio and Telnyx.

OpenAI documentation

Why it matters

Analysis

Native outbound-call support reduces reliance on third-party voice infrastructure and makes it easier to build real-time phone-based AI agents for reservations, confirmations, and customer service.

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